How bm8 protects your personal data

This Privacy Policy ("Policy") explains how bm8 collects, retains, and protects the personal data of users of the bm8 platform (bm8.today). By using bm8 services, you are considered to have agreed to comply with the terms of this Policy.

This Policy applies to bm8's website, mobile platform, and all communication channels. Please read and understand this Policy before continuing to use the services. If you have any questions about the Policy, you can contact us at [email protected].

bm8 collects the following information that you provide yourself when registering an account or requesting a service.

• Full name
• Email address
• Phone number
• Date of birth (to verify age 21+)
• Payment information (KBZPay, Wave Money, AYA Pay, CB Pay)
• Account login security information

bm8 automatically collects the following technical information when you access the website or platform.

• IP address
• Browser type and version
• Device information (mobile / desktop)
• Pages visited
• Gaming history (play time, bets placed, bonus usage)
• Cookies and similar tracking technologies

bm8 may receive payment confirmation from banks and payment services (such as KBZPay) that process your transactions. This may also include information from identity verification services used during the KYC (Know Your Customer) process to carry out legally required checks.

Your information is used to open and verify your bm8 account, process deposits and withdrawals, and provide bonuses and VIP cashback services.

Used to prevent fraud, detect unauthorized access, carry out AML (Anti-Money Laundering) checks, and protect the bm8 platform.

Used to answer your questions and resolve issues through our 24/7 Live Chat and email support.

Used to monitor gaming patterns, protect players who may be at risk of gambling-related harm, and provide the necessary support.

Aggregated data is used to review and improve the website's usability, game selection, and software features.

bm8 will never sell, rent, or transfer your personal information to any company or individual for commercial gain.

However, information may be shared only in the following circumstances—

• Payment providers — to process deposits and withdrawals (KBZPay, Wave Money, AYA Pay, CB Pay)
• KYC verification providers — to verify user identity
• Technology providers — for server, database, and security services
• Legal obligations — in response to lawful requests from regulatory authorities

All third-party providers operate under agreements that align with bm8's data protection requirements.

bm8 uses essential cookies to maintain login sessions and secure connections. Without these cookies, services may not function properly.

Used to understand how the website is being used and to improve it. Data collected from these cookies is in aggregated form only and is not used to identify individuals.

You can block or delete non-essential cookies through your browser settings. Please note that disabling cookies may affect some features of bm8's services.

bm8 applies industry-standard technology and processes to protect your personal information—

• SSL/TLS Encryption — all data transfers are encrypted
• Database Protection — databases are backed up regularly and access is restricted
• Access Control — only authorized staff can access your data
• Two-Factor Authentication (2FA) — available to protect account access
• Security Audits — regular checks to ensure no breaches have occurred

While bm8 applies these protective measures, no platform can guarantee 100% protection against cyber threats. We ask that you also do your part by using a strong password and keeping your account secure.

As long as your bm8 account remains active, we retain the information needed to provide services and meet legal obligations.

After an account is closed, data may be retained for a defined period if required for AML checks, financial dispute resolution, or legal requests. Once no longer required by law, data is securely deleted.

Deposit/withdrawal records and financial game records are retained for as long as possible for financial review purposes.

bm8 respects the following rights regarding your personal data—

• Right to Access — You can ask what data bm8 holds about you
• Right to Rectification — You can request that inaccurate or incomplete data be corrected
• Right to Erasure — You can request that your data be deleted, where no legal restrictions apply
• Right to Restriction — In certain cases, you can limit how we process your data
• Right to Portability — You can request your data in a readable file format
• Right to Object — You can object to certain data processing activities that are not related to cybersecurity

To exercise these rights, contact [email protected]. bm8 will handle your request as a priority.

bm8 services are for users aged 21 and above only. If bm8 discovers that an account has been opened by someone under 21, that account will be closed immediately and any stored data will be deleted immediately. bm8 does not knowingly collect personal data from children.

bm8 may update this privacy policy from time to time. For significant changes, an announcement will be posted in a prominent place on the website, and the "Last Updated" date at the top of this page will be changed to the latest date. Continued use of bm8 services after a policy update is considered acceptance of the changes.

For questions about policy changes, contact [email protected].

Last Updated: 30 October 2026